As of 29th July 2020 Hoss Sports Therapy will be open for selected face to face appointments. Every patient will be screened via a telephone call or Online Consultation to determine the appropriateness for you to attend a face to face appointment. If a face to face appointment is required, you must read the following information first. These measures comply with government & the governing body’s advice to reduce the risk to staff, patients, users of Langley Park Golf Club Gym & Karma Studios, and to public health.

Before Face-to-Face appointments:
We need to limit Face-to-face (F2F) duration to minimize any risk of transmission. Therefore, we will need to arrange an Online Consultation to discuss your symptoms and ask any questions we may have in relation to your injury/pain. This will reduce the F2F time. Online Consultations can be arranged easily at a convenient time to you.

Covid-19 Forms for new and existing patients will need to be completed before the F2F appointment, to minimize any risk. Every patient will need to sign a declaration form to abide to the Track & Trace NHS system.

If you or any member of your household are showing any signs of COVID-19 symptoms in the last 7 days before the F2F appointment, please contact me to cancel the F2F appointment. If you show any signs of COVID-19 symptoms after the F2F appointment, please contact me ASAP.

Please use your own toilet instead of the buildings, to minimize risk, limit contact time & presence on site.

Arriving for F2F Appointments:
Please arrive on time, and not early. You can contact me when you are at the door. I will open the door for you to enter the building.
Do not wait in the waiting room, as this will be a safety hazard.

Hand sanitiser will be available for you to use on your immediate arrival. You will also be able to wash your hands too.

Please bring your own water & pen to use. Your water bottle must be filled up at home
Please to not touch any surfaces or objects as you walk into the building

Please wear a face or covering, I will be wearing full PPE at all times. Face Masks will be on sale for a small fee

 

What to Expect during F2F appointments:
I will wear a face visor, face mask IIR, latex free gloves & a plastic apron at all times.
In between each appointment, I have allocated 30mins to clean all surfaces/equipment we have used
A Checklist of cleaning duties during the 30mins cleaning time will be displayed for your assurance
Payment by card or bank transfer only. No cash payments will be available to minimize risk. Card terminal will be cleaned before and after us.
Social Distancing of 2m will be maintained throughout the appointment, and 1m+ if 2m isn’t possible.
Minimal contact will be made during any treatments to minimise risk.

 

 

During the appointment:
You can place all your personal belongings into a plastic container.
Social Distancing of 2m will be maintained throughout the appointment, and 1m+ if 2m isn’t possible.
Any products sold will be cleaned. Do not return the same product.
Ventilation will be maximized throughout the appointment.

 

 

 

 

When you leave the building:
I will escort you to the exit & open the door for you to leave
Please do not touch any surfaces or objects as you leave the building
All used linen & couch roll will be disposed of in sealed bags & kept off site. New linen & couch roll will be used for every appointment.

 

 

 

 

Procedures will be updated accordingly to government announcements. If you have any further questions, or wold like to arrange an Online Consultation or telephone call for screening, and the face to face appointments, please contact me.

Face to face appointment times will be available during normal opening hours. Online Consultations can be arranged outside of opening hours if convenient.