What we collect
We may collect the following information:
- Contact information
- Demographic information
- Information relevant to your condition of health
What we do with the information we gather
We require this information to understand your needs and provide you with a good service, and in particular for the following reasons:
- Internal record keeping.
- To help assess your needs.
At the Initial Consultation you will be asked to read and sign a new consent form with opt-in options to choose how you wish to receive communication when you visit the clinic.
At the Initial Consultation, you will be asked for your permission if you’d like to be subscribed to a newsletter. The newsletter will be sent periodically about new products, special offers, new research or other information we think you may find interesting. You do have the option of unsubscribing in the future. To do so, please send your request to firstname.lastname@example.org
Security We are very committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable & reliable physical, electronic and managerial procedures to safeguard and secure the information we collect online and on paper.
At Hoss Sports Therapy, we use the Track Active online app to send our injury rehabilitation plans. In order to send the plans, we require some personal information, including your email address. Track active is a data processor for the business, and the software is used for exercise prescription purposes. You will not be asked to receive Track Active offers. Track Active has never and won’t communicate directly to you as a client without any prior consent.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you please write an email to email@example.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.